Returns and Exchanges
Faulty items can be returned within 7 days of the purchase date. Returned faulty items will be replaced if a replacement is available or you will be provided with a refund for the purchase price of the item.
Change of mind purchases need to be returned in as new condition, with original packaging still in original condition with original tags still in place and intact. Returns must be received by Zahramay Boutique within 14 days of the purchase date.
If a customer made their purchase through PayPal they can claim a rebate from PayPal for the return shipping fees. If another payment method was used the customer will be responsible for return shipping for a change of mind purchase. Changes of mind returns will be issued a store credit, minus the shipping cost.
Please contact us via firstname.lastname@example.org for more details and discuss any issues or questions you may have.